FinePS help

Shipping

Where does FinePS ship?

FinePS serves all 50 U.S. states and Washington, DC. Contiguous-state orders use checkout shipping options. Alaska and Hawaii orders require a shipping quote through the Contact page.

What shipping speeds are available?

Eligible orders can use Free Regular Shipping in 8-10 days, Standard Shipping in 4-7 days, or Expedited Shipping in 2-4 days. Paid rates are calculated at checkout from the destination, shipping profile, and combined order weight.

Returns and Refunds

How do I return a product?

Contact FinePS within 30 days of delivery. FinePS provides the return label. After the returned product is received, FinePS issues an 80% merchandise refund. Original shipping is not refundable, and exchanges are not offered.

How long will it take to receive my refund?

The refund is issued after the returned product is received. Your bank may take up to seven days to post the refund.